Most jobs are done in about 30 minutes, while you wait. Up to 10 tools fits comfortably in a standard slot.Bringing more? Book the hour-long Big Job slot instead. If you've got more than 20 tools, ring us first and we'll plan it properly.

You'll have the asset register we give you: a photo of every tool, its make, model and serial number, and the mark we put on it.Hand it to police with your report, and to your insurer with your claim. It's the difference between "some tools got stolen" and a documented list of exactly what went missing and what it looked like.

No. That's the whole idea. Most jobs are done while you wait, and you need to be here anyway — we show you where every mark is going and get your OK before the machine starts.

No. That's the point. A laser mark is burned into the surface, not printed on top of it.

Victoria Police recommend a "V" followed by your driver's licence number — so V123456. That's the default on every job, because it's what gives a recovered tool the best chance of being matched back to you.Plenty of blokes also add a business name and mobile number, which looks sharp on site and means anyone who finds it can ring you. You can have both.

You write the exact text yourself, in your own hand, on the form. We read it back to you before the machine starts. The signed form is what we mark from — so what you write is what you get.

Yes. Small gear gets a micro mark at $4.95 each for ten or more. A 40-piece socket set is $180 all up, priced up front so there's no surprise.

The tools, and a rough idea of what you want on them. Bring your driver's licence if you want the police format, since we'll need the number off it. We'll sort the rest at the counter.

Give us a ring on (03) 5550 0100. We run one customer at a time, so if you're late your slot may already belong to the next bloke, and we can't interrupt his appointment to fit you in.We'll find you another time, no drama. We just can't do it at the door.

Straight answer: we can't speak for the brand — only they can. What we can tell you is exactly what we do.We mark the outer housing. Never the serial plate, never a moving part, never anything load-bearing. It's a surface mark, not a cut, so nothing structural changes.If a tool is brand new and you'd rather be careful, ask for warranty-safe placement and we'll put the mark somewhere discreet — the base, or the battery foot. Or wait until the warranty's up. Your call, and we'll do whichever you want.

Yes, but separately. Fleet and business jobs are quoted and booked outside the normal calendar so they don't eat someone else's slot. Give us a call and we'll sort it out.